Can't control Mac OS Big Sur I remotely support someone that uses a Mac and they upgraded to Big Sur. Ever since then, I am able to see the screen with AnyDesk but cannot control keyboard and mouse and we have already granted all the permissions necessary in MacOS. Hi, once i start Anydesk on Centos 7, i cannot control Other parts of GUI, i can only use WINkey+ TAB to select but all fields stop working, cant access applications, even via VNC and other access methods. Is there any problem with permissions, i allowed everything. Once i stop service via ssh console, everything goes back to normal.
Installation
Note: AnyDesk is available for macOS 10.11. or later.MacOS 11 Big Sur and newer and Apple Silicon devices are only supported on AnyDesk 6.1.0 for macOS or newer.
There are currently two installation modes for AnyDesk for macOS, A) a full installation and B) a portable installation:
A) The full installation installs both the AnyDesk client as well as the AnyDesk Services which is required to use features such as being able to connect to the macOS AnyDesk client while the user account has been switched or logged out of. To do full installation, simply click the orange 'Install Now' tile in the main AnyDesk window and accept the Terms and Conditions.
B) On the other hand, the portable installation only installs the AnyDesk client. To do so, simply drag & drop the AnyDesk application within the .DMG file to the Applications folder on the macOS device. To convert the portable installation to a full installation, simply click AnyDesk in the top global menu bar and select Install AnyDesk Service....
Session Request and Accept Window
The accept window is displayed for incoming clients during session request. Applied to the accept window are client details and available permissions.
Default incoming client permissions:
- Allow to control my computer`s keyboard and mouse
- Allow to access my computer`s clipboard
- Allow to use file manager
- Allow lock my computer`s keyboard and mouse
- Allow to lock desktop on session end
Disabling all options in settings or during session creates a passive remote device.
File Manager
Click 'Browse files' to start the File Manager session.
User Interface
Set interface options:
- Set language
- Ask for comment after session
- Show AnyDesk ID instead of Alias
- Open address book on startup
Audio
MacOS does not support audio transmission.
macOS Shortcuts
In the macOS 'User Interface'-menu, it is possible to choose whether keyboard shortcuts are executed locally or on the remote system.
Additionally, it provides a 'Host Key' (Right Command) that, when held down, forces all shortcuts to execute locally.
See also: Keyboard Shortcuts
Uninstall AnyDesk
To uninstall AnyDesk for macOS:
- Move AnyDesk from the 'Applications' folder to Trash
- Delete the ~/.anydesk/ and /etc/anydesk/ folders for standard AnyDesk clients
- Delete the ~/.anydesk-ad_<prefix>/ and /etc/anydesk-ad_<prefix>/ folders for custom AnyDesk clients
Connect to a computer remotely, be it from the other end of the office or halfway around the world. AnyDesk ensures secure and reliable remote desktop connections for IT professionals and on-the-go individuals alike.
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Outstanding Performance
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Security is our priority. We use military-grade TLS technology to ensure your device is protected from unauthorized access. RSA 2048 asymmetric encryption verifies every connection. For maximum reliability, our servers run on purpose-built Erlang telecommunication technology.
All Platforms
AnyDesk runs on all common operating systems and devices on the market without any additional charge. Apps for Windows, macOS, iOS, Android, Linux, Raspberry Pi and more.
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AnyDesk offers maximum flexibility adapting to your security or policy requirements.
- Maintenance and updates included
- Independent global server infrastructure
- Reliable Service with 99%+ uptime
- Customized Clients available
On-Premises Solution
Suits businesses with individual security policies
- Customizable solution
- Advanced API integration options
- Self-hosted and self-managed by your IT Team
- Data remains within your company network
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'It wasn't until we tried AnyDesk that we were able to solve the data security problem.'
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'After searching for a bit, we found AnyDesk with its in-house-solution, offering exactly what we were looking for.'
Anydesk Remote Control App
By downloading and using AnyDesk, you accept our license agreement and our privacy statement.
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If the download does not start automatically, please click the Download link below.
Get Started with AnyDesk in 3 steps:Double-click the downloaded AnyDesk file and AnyDesk will start immediately.
Enter the ID or Alias of the remote device into the field under 'Remote Desk'.
Anydesk Mac Download
Click the green 'Connect'-Button and enjoy our fast and simple remote software solution.