In all likelihood, there’s no network connection and no path available between the sites, or there’s a firewall or three that’s blocking that access. There’ll need to be either public static IP addresses for the target systems at the office and a path opened through the firewall, or private IP addresses and port-forwarding configured through the firewall, or a VPN configured and established between the remote client and the target network. Or IPv6 and a path through the firewall. There’ll probably want to be a public DNS name established for the target host, too.
Check with the local networking folks for assistance.
That’s a guess.
The remote desktop app allows you to operate the peer computer without any geo-restrictions. Such apps are beneficial while the team is working remotely. Here we have listed some of the best Mac remote desktop apps and software, some of them are free, and some are paid ones. Let’s check it out! Microsoft Remote Desktop 10. Aug 05, 2020 Set up Microsoft Remote Desktop on Mac to access PC. To access all the files, apps and work on Windows PC from your MacBook or MacOS device, all you need to do is use a free tool provided by Microsoft called Remote Desktop for Mac. To use Remote Desktop, you will need Windows 10 Pro or an Enterprise. Setting up a remote desktop on Mac is easy.
Macbook Microsoft Remote Desktop Windows 10
Alternatively... Please check the Microsoft support forums for assistance with that app, or contact Microsoft support.
Macbook Microsoft Remote Desktop Software
Aug 28, 2018 7:59 PM